Infinox Scam Review: Reputable Broker or a Risk to Your Funds?

Are you suspecting Infinox might be a scam? You’re not alone. This comprehensive Infinox review dives deep into the broker’s practices, regulation status, and user complaints to determine if Infinox is a legitimate trading platform or another forex scam.

Whether you’ve already deposited funds and are struggling with withdrawals, or you’re researching before investing your hard-earned money, this Infinox scam review uncovers all the warning signs you need to know.

Introduction to Infinox

Infinox presents itself as a global online trading broker offering forex, commodities, indices, and cryptocurrency trading. With claimed operations since 2009 and headquarters allegedly in London, Infinox projects an image of legitimacy through its polished website and marketing. However, the critical question remains: is Infinox a legitimate broker or an elaborate scam designed to separate traders from their money?

If you’re reading this, you might be feeling anxious about money you’ve deposited, frustrated by withdrawal issues, or simply conducting due diligence before opening an account. Your concerns are valid. Many victims of broker scams initially trusted companies that appeared completely legitimate, only to discover the truth when it was too late.

This in-depth Infinox review aims to provide clarity by examining regulation, user experiences, withdrawal policies, and red flags that might indicate fraudulent activity.

Regulation Breakdown

Regulation is perhaps the most important factor when determining a broker’s legitimacy. Infinox operates through several entities worldwide, creating a complex regulatory picture:

UK Entity – FCA Regulation

Infinox Capital Ltd (company number 06854853) is registered in the UK and regulated by the Financial Conduct Authority (FCA) with registration number 501057. This UK entity operates from 90 Bartholomew Close, London. FCA regulation is considered Tier-1 (high quality), providing significant consumer protections.

However, it’s worth noting that in January 2025, the FCA fined Infinox Capital Limited £99,200 for breach of transaction reporting requirements under MiFIR Article 26(1). While this doesn’t necessarily indicate fraud, it does reveal compliance issues.

Offshore Entities – Reduced Protection

Infinox also operates entities regulated by:

• The Financial Services Commission (FSC) of Mauritius (License No. GB20025832)
• The Securities Commission of The Bahamas (SCB)

Warning: Trading with offshore entities provides substantially less protection than regulated entities in major financial centers. Scam brokers often maintain minimal regulation in offshore jurisdictions while directing clients away from their properly regulated entities.

Check the URL and terms carefully when signing up. Many traders believe they’re protected by UK regulation only to discover they’ve actually been onboarded to an offshore entity with minimal oversight.

User Complaints

User complaints often reveal the true nature of a broker. With Infinox, several concerning patterns emerge:

Withdrawal Problems

One of the most serious allegations against Infinox involves withholding a substantial payment of $12,500 for over a year. According to the complaint, the company’s representative allegedly suggested the payment would only be released if more business was brought in. This type of conditional withdrawal is a major red flag that suggests potential fraudulent practices.

Other traders have reported:

• Excessive delays in processing withdrawals
• Additional documentation requests only appearing when withdrawals are requested
• Customer support becoming unresponsive when withdrawal issues are raised

Account Access Issues

Some traders report being unable to access their accounts during volatile market conditions, precisely when they need to close positions. This type of selective platform malfunction is a common tactic among questionable brokers.

Marketing Pressure and Bonus Traps

Multiple complaints mention aggressive account managers pushing for larger deposits with promises of “special deals” or “risk-free trades.” These often come with hidden terms that make withdrawals nearly impossible until impossible trading volume requirements are met.

The Psychology of the Trap: Reviews on How Users Got Scammed

Understanding how Infinox potentially entraps traders reveals sophisticated psychological manipulation:

The Initial Hook

Many scam victims report being initially attracted by Infinox’s professional website, apparent regulation, and promises of excellent trading conditions. The company’s longevity (operating since 2009 under various names) adds a veneer of legitimacy that puts potential customers at ease.

The Pressure Tactics

Once deposits are made, account managers may employ various psychological tactics:

• FOMO triggers – Creating urgency around “once-in-a-lifetime” market opportunities
• Bonus traps – Offering attractive bonuses with hidden terms that lock funds
• Social proof – Sharing “success stories” of other traders who made fortunes
• Trust building – Initial small withdrawal approvals to build confidence before larger deposits

The Withdrawal Roadblock

The most telling moment comes when traders try to withdraw significant profits or their original investment:

“I made good profits trading with Infinox and decided to withdraw $10,000. Suddenly, my account manager stopped responding to calls, and support kept saying my withdrawal was ‘in process’ for weeks. When I threatened legal action, they claimed I’d violated trading terms and froze my entire account.” – Anonymous trader review

This pattern of behavior—facilitating deposits while obstructing withdrawals—is the hallmark of a potential scam broker operation.

Too Many Red Flags to Ignore

When evaluating Infinox, several concerning red flags emerge:

Multiple Company Name Changes

Infinox Capital Ltd has operated under various names, including Go Markets UK Trading Limited, Vantage FX UK Trading Limited, and Blu-Hill Financial Limited. Frequent name changes can be a strategy to escape negative reviews and reset online reputation.

Complex Corporate Structure

The use of multiple entities across different jurisdictions creates confusion about which company is actually handling your funds. This complexity can make it difficult to pursue legal action if problems arise.

Regulatory Arbitrage

By maintaining entities in both strict regulatory environments (UK) and more permissive jurisdictions (Mauritius, Bahamas), Infinox can potentially direct clients to whichever entity best serves its interests rather than the client’s.

Affiliate Marketing Bias

Many positive Infinox reviews come from affiliate marketers who earn commissions for referring new clients. This common broker scam tactic creates an artificial impression of positive user experiences.

Questionable Business Practices

The allegation that withdrawals were conditionally approved based on bringing in more business suggests a potential Ponzi-like structure where existing client withdrawals depend on new deposits.

How to Test Whether Infinox Is a Scam

Before depositing significant funds with Infinox, conduct these critical tests:

Verify Exact Regulatory Status

Visit the official FCA register (https://register.fca.org.uk/) to verify Infinox Capital Ltd’s regulation status and check for any warnings or restrictions. Then determine which specific Infinox entity you would be trading with based on your location.

Test Small Withdrawals

Deposit a small amount, make a few trades, then attempt a withdrawal. If even small withdrawals face delays or obstacles, this is a serious warning sign.

Review Terms and Conditions Carefully

Pay special attention to:

• Withdrawal conditions and potential fees
• Bonus terms that might lock your own deposited funds
• Arbitration clauses that limit your legal recourse
• Conditions that allow the broker to modify terms without notice

Pressure Test Customer Service

Ask detailed questions about regulation, withdrawal procedures, and trading conditions. Vague or evasive answers are a warning sign. Legitimate brokers provide clear, direct information about these critical issues.

Check Independent Verification Tools

Use independent verification tools like:

• Scam Detector
• Web Paranoid
• Domain age verification services

Examine the Trading Platform

While Infinox does offer legitimate MetaTrader 4 and MetaTrader 5 platforms, test the platform thoroughly for:

• Execution quality and slippage
• Abnormal spread widening during normal market conditions
• Platform stability during volatile market periods
• Unusual price feeds that differ from other market sources

Final Scam Review Verdict – Is Infinox a Scam or Not?

Based on our comprehensive investigation, Infinox presents a complex case. While its UK entity maintains FCA regulation, the concerning user complaints, complex corporate structure, regulatory arbitrage, and reports of withdrawal issues raise serious questions about Infinox’s overall trustworthiness.

The evidence suggests that while Infinox may not be an outright scam in the conventional sense, it displays numerous red flags that would make us hesitant to recommend it, particularly:

• Reports of conditional withdrawal approvals
• Multiple corporate entities with varying levels of regulation
• History of regulatory fines
• Pattern of name changes over time

Our verdict: Proceed with extreme caution. There are many fully regulated, established brokers with clean records and transparent practices. Given the alternatives available, the risks associated with Infinox appear unnecessarily high.

At FraudReviews, we believe that when it comes to your hard-earned money, even moderate red flags should be taken seriously. The forex trading industry already carries inherent risks without adding broker concerns to the mix.

What to Do If You’ve Been Scammed by Infinox

If you believe you’ve fallen victim to fraudulent practices by Infinox, take these steps immediately:

Document Everything

Collect all evidence of your interactions:

• Screenshots of your trading account and balance
• All email correspondence with company representatives
• Records of phone calls (dates, times, content, representatives’ names)
• Transaction receipts and bank statements showing deposits
• Screenshots of any promotional materials or promises made

Contact Your Bank or Payment Provider

If you deposited recently:

• Contact your bank or credit card company to initiate a chargeback
• Report the transaction as fraudulent
• Change your payment card if you provided those details

Report to Authorities

File complaints with relevant financial authorities:

• UK Financial Conduct Authority (FCA) if you were trading with the UK entity
• Financial regulatory authority in your country
• Local police cybercrime unit
• National fraud and cybercrime reporting centers

Seek Professional Help

Consult with professionals who specialize in fund recovery:

• Financial fraud attorneys
• Specialized fund recovery services
• Consumer protection organizations

Remember, never pay upfront fees to recovery services promising guaranteed returns of your lost funds. This is often a secondary scam targeting victims who are already vulnerable.

Finally, share your experience on trusted review platforms to help warn others about potential risks with Infinox. The more documented cases that exist, the stronger the case becomes for regulatory action if needed.

For more information on protecting yourself from broker scams and understanding the different tactics used by fraudulent trading platforms, check out our comprehensive scam knowledge resources.

Remember: Legitimate brokers facilitate both deposits AND withdrawals with minimal friction. Any obstacle to accessing YOUR money is a serious warning sign that should never be ignored.

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